Terms & Conditions

Website Terms and Conditions of Use between User and Eastern Oak Roofing, LLC

Welcome to easternoakroofing.com. The easternoakroofing.com website (the “Site”) is comprised of various web pages operated by Eastern Oak Roofing, LLC (“Eastern Oak”). Easternoakroofing.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). By clicking “I Accept” you constitute your agreement to all such Terms. Please read these Terms carefully and keep a copy of them for your reference.

Privacy
Your use of the Site is subject to Eastern Oak’s Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

Electronic Communications
Visiting the Site or sending emails to Eastern Oak constitutes electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Marketing Communications and SMS Consent
By providing your phone number at checkout or through other interactions on our website, you consent to receive marketing communications from Eastern Oak via email, SMS text messages, and other digital channels. This includes updates about products, promotions, and news relevant to our offerings. You may opt out of marketing communications at any time by following the unsubscribe instructions provided in our messages or by contacting our customer support team. Standard messaging and data rates may apply.

Links to Third Party Sites/Third Party Services
The Site may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Eastern Oak and Eastern Oak is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Eastern Oak is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Eastern Oak of the site or any association with its operators.

Certain services made available via the Site are delivered by third party sites and organizations. By using any product, service or functionality originating from the easternoakroofing.com domain, you hereby acknowledge and consent that Eastern Oak may share such information and data with any third party with whom Eastern Oak has a contractual relationship to provide the requested service or functionality on behalf of easternoakroofing.com users and customers. These third parties include, but are not limited to, Meta, and Google. You acknowledge that by clicking “I Accept,” your use of the website may involve the transmission of data, including but not limited to, IP addresses, browsing history, and other electronic communications to these third parties. Further, you expressly waive any claims related to the interception, recording, or monitoring of your electronic communications in connection with your use of the website, to the fullest extent permitted by applicable law.

No Unlawful or Prohibited Use/Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use easternoakroofing.com strictly in accordance with these Terms. As a condition of your use of the Site, you warrant to Eastern Oak that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Eastern Oak and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Eastern Oak content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use and will make no other use of the content without the express written permission of Eastern Oak and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Eastern Oak or our licensors except as expressly authorized by these Terms.

International Users
The Service is controlled, operated and administered by Eastern Oak from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Eastern Oak content accessed through easternoakroofing.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification
You agree to indemnify, defend and hold harmless Eastern Oak, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any of these Terms or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Eastern Oak reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Eastern Oak in asserting any available defenses.

Arbitration and Class Action Waiver
If the parties are unable to resolve any dispute between them arising out of or concerning these Terms, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be settled exclusively through binding arbitration administered by the American Arbitration Association in accordance with the Expedited Procedures of the Consumer Arbitration Rules. The arbitration hearing shall take place before a single arbitrator in Mecklenburg County, North Carolina and such arbitrator shall ensure the following procedural requirements govern the arbitration: the arbitration shall be decided based solely upon the submission of documents, and no witness testimony shall be elicited or heard; there shall be no written discovery, interrogatories, requests for production of documents, or requests for admissions; there shall be no depositions taken; all information exchanged and elicited through the arbitration shall be kept strictly confidential by the parties and shall not be shared with anyone other than the parties themselves and the arbitrator; and the arbitration hearing shall not exceed 1 day. You agree that Eastern Oak is an intended beneficiary of this arbitration clause. This agreement to arbitrate shall be enforceable under and subject to the Federal Arbitration Act. In addition, no arbitration proceeding hereunder shall be filed or pursued as a class action or proceed as a class action, or on a basis involving claims brought in a purported representative capacity on behalf of the general public, other members or potential members or persons similarly situated. Moreover, no arbitration proceeding hereunder shall be consolidated with, or joined in any way with, any other arbitration proceeding.

THE PARTIES AGREE TO ARBITRATE ON AN INDIVIDUAL BASIS AND EACH WAIVES THE RIGHT TO PARTICIPATE IN A CLASS ACTION.

Liability Disclaimer
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. EASTERN OAK MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

EASTERN OAK MAKES NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. EASTERN OAK HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EASTERN OAK BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF EASTERN OAK HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.

IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination/Access Restriction
Eastern Oak reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice.

North Carolina law governs these Terms, without regard to conflict of law principles, and any disputes arising under or related to these Terms shall be resolved in Mecklenburg County, North Carolina, in accordance with the terms of the Arbitration and Class Action Waiver Section, outlined herein. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Eastern Oak because of these Terms or use of the Site. Eastern Oak’s performance of these Terms is subject to existing laws and legal process, and nothing contained in these Terms are in derogation of Eastern Oak’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Eastern Oak with respect to such use. If any part of these Terms are determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Terms shall continue in effect.

Unless otherwise specified herein, these Terms constitute the entire agreement between the user and Eastern Oak with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Eastern Oak with respect to the Site. A printed version of the Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that these Terms and all related documents be written in English.

Changes to Terms
Eastern Oak reserves the right, in its sole discretion, to change the Terms under which easternoakroofing.com is offered. The most current version of the Terms will supersede all previous versions. Eastern Oak encourages you to periodically review the Terms to stay informed of our updates.